The evaluation is based on criteria that comprise ability to execute and completeness of vision
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, announced that it has been placed in the leaders quadrant for customer relationship management (CRM) service providers in North America by leading analyst firm Gartner, Inc, in Gartner's recent "Magic Quadrant for CRM Service Providers,
"It is a great achievement for Capgemini to be positioned in the Leaders quadrant for North America CRM service providers by one of the top IT Analyst firms," said Lanny Cohen, chief executive officer, Capgemini U.S. LLC. "Our experienced consultants will continue to adapt Capgemini's global CRM vision to provide our North American clients with strong project execution and the right mix of innovative technology and business solutions that will enable them to transform their businesses and customer relationships, and ultimately realize business results."
The evaluation is based on key criteria that comprise ability to execute and completeness of vision. Capgemini is a recognized leader in CRM services, and has been pioneering the successful development and implementation of CRM solutions across multiple industries and geographies for more than a decade.
Source: Capgemini
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