HCL BPO signs 5-yr deal with UK water utility

HCL also in talks with four other potential water utilities in the UK and Europe and some energy utilities

 

HCL BPO, a division of HCL Technologies, has signed a five-year deal with a Britain-based water utilities client that has around 5,000 employees. As of now, the company has less than 100 people working for the client, but it expects to add more by June-end.

 

HCL is also in talks with four other potential water utilities in the UK and Europe as well as some energy utilities.

 

"Utilities like water, energy and electricity are relatively immune to the economic slowdown and we are focused on the UK market in the first place, specially for water utilities," Neeraj Tandon, global head, Retail and Utilities Business Unit, said.

 

"HCL BPO has invested in creating service propositions in bringing in the domain skills for creating, building and adapting platforms for the utilities industry and in knowledge management, performance management and process management," he added.

 

Source: Business Standard